EzSignly Refund Policy

EzSignly aims to provide a transparent, fair, and hassle-free experience for all users. Our refund policy is based on the type of plan you’ve purchased and when you request the cancellation.

If you purchased an annual plan directly from ezsignly.com, you may request a full refund within 30 days of your subscription start date.

This risk-free period applies only to the initial purchase of your annual subscription and can be used once per customer or company.

After the 30-day period, annual plans are not eligible for refunds.

Monthly plans are not eligible for refunds because they can be cancelled at any time and do not require long-term commitment.

If you cancel your monthly plan, it will remain active until the end of the billing cycle.

Refunds are not issued automatically when you cancel your subscription.

To request a refund:

If you purchased your plan directly from ezsignly.com:

You can request a refund by contacting our support team through:

📧:support@ezsignly.com

📞:+1 855-994-4290

Refunds and cancellations follow the terms of your service agreement.

Some enterprise or Business Pro contracts may not be eligible for early cancellation or refund.

When reviewing your refund request, we consider:

• Whether the request was made within 30 days of your subscription start date
• The type of plan purchased
• Whether your plan or contract allows early cancellation
• Subscription rate and termination date

Requests made after 30 days of signing up for annual plans will not be refunded.

Refunds will be issued to the original payment method used during purchase.

You cannot choose a different payment method for refunds.

Processing times vary based on your payment method and the refund amount:

• Credit/Debit Cards: 5–10 business days
• Bank Transfer Payments: 7–15 business days
• Transactions over ₹100,000(or equivalent): Up to 20 business days

These timelines may vary depending on banks and payment providers.

If your original payment is still processing or has not settled, your EzSignly account closure may be placed on hold until settlement is complete. Once the payment clears, we will proceed with your account closure and refund review.

Need Help?

Our team is here to support you at every step.

📧:support@ezsignly.com

We typically respond within 24 hours.