IMPORTANT NOTICE: THESE TERMS AND CONDITIONS (“TERMS”) GOVERN YOUR USE OF EZSIGNLY’S WEBSITE, PRODUCTS, AND SERVICES. THEY INCLUDE A BINDING ARBITRATION CLAUSE AND A WAIVER OF JURY TRIALS AND CLASS ACTIONS, WHICH AFFECT YOUR LEGAL RIGHTS. PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR PLATFORM.

These Terms outline the rules and obligations for accessing and using EzSignly (“EzSignly,” “we,” “our,” or “us”) and apply to all individuals and organizations engaging with our website, services, or platform (collectively, the “Site”).

This includes:

• Visitors browsing ezsignly.com or affiliated websites (“Site Visitors”)
• Subscribers or license holders (“Customers”)
• Authorized end users (“Users”)

By accessing or using any part of the Site or EzSignly services, you agree to be bound by these Terms (on behalf of yourself or any entity you represent).

If you or your organization have entered into a separate service agreement with EzSignly (such as a custom Master Services Agreement), those terms may override these Terms in cases of conflict, but only for the services specifically covered under that agreement. These Terms are primarily intended for business use and may not grant all rights to individual consumers as outlined in certain consumer protection laws.

If you are accessing our services from a jurisdiction with specific legal requirements (such as the United Kingdom, Canada, or Australia), additional region-specific terms may apply. In the case of any inconsistency between those jurisdictional terms and these general Terms, the jurisdiction-specific terms will take precedence.

BY ACCESSING, BROWSING, USING, OR DOWNLOADING FROM THE EZSIGNLY SITE, YOU AGREE TO COMPLY WITH AND BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU ARE NOT AUTHORIZED AND MUST CEASE TO USE THE SITE IMMEDIATELY.

1.1 Eligibility to Use

By accessing or using the EzSignly website, services, or platform (“Site”), you represent and warrant that:

(a) You are at least 18 years of age (or the age of legal majority in your jurisdiction), and legally capable of entering into binding agreements on behalf of yourself or the business you represent;

(b) You and your Authorized Users are not located in, under the control of, or residents of any country or territory subject to U.S. trade sanctions or embargoes, and are not prohibited from using our services under any applicable export laws or trade regulations (see Section 10.3 – Trade Restrictions).

You may not use the Site if you do not meet these criteria or if EzSignly has previously restricted, suspended, or terminated your access.

1.1.1 Limited Right to Use

Subject to your compliance with these Terms, EzSignly grants you a limited, non-exclusive, non-transferable right to access and use the Site solely for your internal business use. Any unauthorized use, including violations of these Terms or applicable law, may result in immediate suspension or termination of access and could expose you to legal liability.

1.1.2 Availability

EzSignly’s services may be accessible globally, but this does not guarantee availability in every country or compliance with local laws. You are solely responsible for ensuring that your use of the Site is lawful in the jurisdiction where you access it. Certain features or services may be unavailable or restricted based on your location, language preferences, or government regulations. If you are a direct competitor of EzSignly, you may not access or use the Site without our prior written permission. Use of the Site is subject to these Terms, your applicable subscription plan, and any supplemental service terms or policies provided by EzSignly from time to time.

1.2 Updates to Terms

EzSignly may update or modify these Terms at its sole discretion to reflect changes in the law, business practices, or product offerings. Any changes will be posted on the Site with a revised “Last Updated” date. Your continued use of the Site after such updates take effect constitutes your acceptance of the revised Terms. We are not liable for any consequences arising from changes to the Terms. We recommend checking this page periodically to stay informed.

1.3 Communications and Notifications

By using the Site, you consent to receive communications from EzSignly electronically, including but not limited to:

• Transactional notices related to your use of EzSignly services
• Account information and system alerts
• Marketing and promotional messages

These communications may be sent via email, TEXT, in-app notifications, push messages, or posted directly on the Site. You agree that such electronic communications satisfy any legal requirement that they be in writing. If you are a Customer, you are responsible for keeping your contact information current to ensure proper delivery of notifications.

You can opt out of receiving promotional emails at any time by clicking the unsubscribe link provided in the message.

If you sign up to receive Text messages, you confirm that you are the owner or authorized user of the mobile number provided. Standard message and data rates may apply as determined by your mobile carrier. EzSignly is not responsible for delays, delivery failures, or any changes made by your carrier that affect Text communications.

2.1 Intellectual Property

The EzSignly platform, including its content, design, layout, software, features, and services (collectively, the “Site”), contains proprietary materials protected under applicable copyright, trademark, patent, and other intellectual property laws and treaties. You agree to comply with all such laws and respect any additional notices or restrictions posted on the Site.

All rights, title, and interest in and to the Site and any associated intellectual property—including but not limited to designs, enhancements, derivative works, methodologies, software code, and processes—will remain solely with EzSignly and its licensors. No rights or licenses are granted to you by implication, estoppel, or otherwise, except as expressly stated in these Terms. Unauthorized use, duplication, or distribution of EzSignly’s intellectual property is strictly prohibited and may lead to civil or criminal liability.

2.1.1 Trademarks

The names, logos, slogans, taglines, and other branding elements used on the Site (collectively, “Trademarks”) are trademarks or registered trademarks of EzSignly or its partners. You may not use these Trademarks in any advertising, marketing, or other promotional activity, or suggest sponsorship or endorsement by EzSignly, without prior written consent.

2.1.2 Copyright Infringement (DMCA)

EzSignly respects the intellectual property rights of others and expects the same from users. If you believe that any content on the Site infringes your copyright, please notify us in accordance with our Copyright Policy [insert link when available], including all legally required information for proper evaluation.

2.2 Proprietary Materials

Software, documentation, or other downloadable assets made available through the Site or linked third-party platforms (“Proprietary Materials”) are the copyrighted property of EzSignly, its affiliates, or external licensors. Use of such materials is subject to these Terms or the terms provided directly by the third-party licensors. Any unauthorized reproduction, distribution, or use of these materials is prohibited and may result in penalties or legal action.

2.3 Submissions and User Content

2.3.1 User Submissions

The Site may allow you to post or submit content such as feedback, comments, questions, ideas, and suggestions (“User Content”). Unless otherwise indicated, by submitting User Content, you grant EzSignly a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, distribute, display, publish, translate, adapt, and create derivative works of such content in any media now known or developed in the future.

You also authorize other users to view and save your User Content for personal use. By posting, you confirm that:

(a) You own or have the necessary rights to the User Content;

(b) Your content is accurate and lawful; and

(c) Your submission complies with these Terms and all applicable laws.

Note: This clause does not apply to documents uploaded by Customers into their secure EzSignly accounts for electronic signature. Those remain private and governed by data confidentiality and privacy terms.

2.3.2 Content Moderation

EzSignly reserves the right, but is not obligated, to monitor, pre-screen, edit, or remove any User Content submitted to the Site. We may take such actions at our sole discretion, including removal of content that we find objectionable or in violation of these Terms. We do not endorse, verify, or assume responsibility for the accuracy or legality of any User Content posted by third parties.

2.4 Data Use and Privacy

You are fully responsible for any data you input, upload, or process via the Site. This includes compliance with any laws or industry regulations applicable to your use of that data. By using the Site, you consent to EzSignly’s collection, processing, and storage of your data in accordance with our Privacy Policy (link to be updated). Additional terms related to personal data handling may apply based on your service plan or jurisdiction, as detailed in Section 4.

3.1 Prohibited Activities

By using the EzSignly Site, you agree not to, and not to allow others to, engage in any activity or transmit any content that, in EzSignly’s sole discretion:

3.1.1: Violates any applicable law, regulation, or rule at the local, state, national, or international level;

3.1.2: Promotes or discusses illegal acts with the intent of committing them

3.1.3: Infringes upon or violates any third-party rights, including but not limited to intellectual property, privacy, publicity, or contractual rights;

3.1.4: Contains or promotes hate speech, harassment, abuse, threats, violence, sexually explicit or obscene content, or is otherwise discriminatory, defamatory, profane, or offensive;

3.1.5: Interferes with or disrupts another user’s access to or enjoyment of the Site or services;

3.1.6: Attempts to impersonate any individual, company, or legal entity;

3.1.7: Uses the Site for spam, unauthorized advertising, phishing, chain letters, pyramid schemes, or any similar activities;

3.1.8: Misrepresents your identity, affiliation, or authority;

3.1.9: Accesses or uses another EzSignly account or Customer environment without authorization;

3.1.10: Distributes malicious software, viruses, or other code designed to interrupt, damage, or limit the functionality of the Site or connected systems;

3.1.11: Interferes with the operation, integrity, or performance of the Site or the systems supporting it;

3.1.12: Gains or attempts to gain unauthorized access to confidential or proprietary records, systems, or user data;

3.1.13: Collects or solicits personally identifiable information (such as passwords or financial details) from other users in an unauthorized manner;

3.1.14: Reverse engineers, decompiles, disassembles, or attempts to derive source code or any underlying ideas or algorithms from the Site, unless permitted by applicable law;

3.1.15: Bypasses, disables, or interferes with security features or usage restrictions built into the Site;

3.1.16: Uses automated scripts, bots, or scraping tools to collect information or circumvent access limitations, including violating any “robots.txt” file instructions;

3.1.17: Modifies, copies, distributes, sells, licenses, rents, leases, transfers, or otherwise commercializes any portion of the Site or its content, except as expressly permitted;

3.1.18: Downloads, posts, or shares Site content outside of allowed use cases defined in these Terms without written consent from EzSignly;

3.1.19: Uses the Site to benchmark or compare performance for a competing product or service, or in connection with developing, marketing, or operating a competing solution;

3.1.20: Uses the Site or any of its underlying systems, models, data, or outputs to train, test, or improve any artificial intelligence or machine learning system that replicates any part of EzSignly’s functionality;

3.1.21: Attempts or encourages others to engage in any of the above prohibited actions.

If you believe any activity or content on the Site violates these restrictions, please report it to us at: legal@ezsignly.com

3.2 Linking and Framing

You may link to EzSignly’s homepage or other publicly accessible pages, provided the link is not misleading or deceptive and does not associate EzSignly with any unlawful, defamatory, profane, infringing, or otherwise inappropriate content. You may not frame the Site, place pop-ups over its pages, or otherwise alter the user experience.

Violation of this clause may, at EzSignly’s sole discretion, result in immediate suspension or termination of access to the Site.

3.3 Monitoring and Enforcement

While EzSignly is not obligated to monitor use of the Site or review content shared by users, we reserve the right to do so at any time for purposes such as:

• Improving service performance;
• Detecting and preventing fraud or abuse;
• Ensuring compliance with these Terms; and
• Complying with legal obligations or regulatory requests.

We may take any appropriate action, including removing content, suspending accounts, uding removing content, suspending accounts, or reporting violations to authorities.

4.1. DEFINITIONS

a. “Account” refers to a unique registration created by a Customer, enabling its Authorized Users to access and utilize the EzSignly Services.

b. “Authorized User” means a natural person—whether an employee, contractor, business partner, or agent of the Customer—who is granted access to use the EzSignly Services by the Customer, within the usage limits agreed upon during the subscription.

c. “Documentation” refers to any and all manuals, user guides, support materials, FAQs, and other written resources made available by EzSignly to facilitate the use of EzSignly Services, excluding any software code or content governed by a separate commercial license.

4.2. USAGE AND ACCESS RIGHTS

4.2.1. Right to Use EzSignly Services

Subject to these Terms, during the Subscription Term, the Customer is granted a limited, non-exclusive, non-transferable right and license to:

(a) Access and use the EzSignly Services;

(b) Configure account settings and assign access to Authorized Users through the designated Account Administrator(s), within applicable subscription limits; and

(c) Access and use the Documentation strictly for internal business operations and in accordance with these Terms, EzSignly’s Reasonable Use Policy, and other applicable policies.

Any breach of this section, including exceeding authorized usage, may result in immediate suspension or termination of access and potential legal consequences.

4.2.2. Customer Responsibilities

Customers shall:

(a) Be responsible for all activity under their Account;

(b) Maintain confidentiality and security of login credentials;

(c) Notify EzSignly immediately of any unauthorized access or suspected breach;

(d) Be liable for all actions conducted via their Account, including those by Authorized Users or third parties unless explicitly stated otherwise in law; and

(e) Use the Services solely in accordance with these Terms and for lawful purposes only.

4.2.3. Authorized Users

Each Authorized User must be uniquely identified via their own email address and username. Shared use by multiple individuals is prohibited. Third-party users (e.g., consultants or agencies) must be under written confidentiality obligations no less protective than those in these Terms and must access the platform only for the Customer’s internal business purposes.

4.2.4. Account Administrator

Customers may assign one or more Authorized Users as Account Administrators with authority to manage the Account, including but not limited to assigning users, setting permissions, managing templates, configuring integrations, initiating campaigns, and accepting notices or terms on behalf of the Customer.

4.3. AI TERMS FOR EZSIGNLY SERVICES

EzSignly Services may integrate with or be powered by Artificial Intelligence (AI) systems. Where applicable, use of AI features may involve the processing of Customer Data. Customers may be given the option to consent to allow anonymized data to be used for machine learning or model improvement. Consent preferences may be managed via the Account or as outlined in the AI Policy.

4.4. PAYMENT TERMS

4.4.1. Subscription Plan

All Services are governed by the subscription plan (“Subscription Plan”) selected at purchase. Plan details, including usage entitlements and pricing, will be outlined at the time of purchase, on our website, or via an Order Form. EzSignly reserves the right to update plan offerings, features, or prices at any time, with such changes applying to renewals only unless otherwise stated.

4.4.2. Renewals

Subscriptions automatically renew unless the Customer:

(a) Cancels the Subscription at least five (5) business days prior to the renewal date;

(b) Disables auto-renewal in the Account settings or contacts support;

(c) Terminates the Agreement under these Terms; or

(d) Is notified by EzSignly that renewal will not be offered.

4.4.3. Promotional Codes

Promotional offers may apply only to the first Subscription Term unless expressly stated otherwise. Renewals are charged at the standard rate. Promo codes are non-transferable and may not be reused across multiple accounts or terms.

4.4.4. Overages

If usage exceeds the limits defined in the Subscription Plan, the Customer will be billed for overages at the rates outlined in their current plan. Overage charges are invoiced monthly in arrears and due immediately upon receipt.

4.4.5. No Refunds

Payments made for Subscription Plans or other services are non-refundable, unless expressly stated in these Terms, agreed in writing by EzSignly, or required by applicable law. Refunds may be granted for unused time in extenuating circumstances, at EzSignly’s discretion.

4.4.6. Recurring Charges

By purchasing a Subscription Plan, Customers authorize EzSignly to charge their chosen payment method for all recurring fees, taxes, and additional charges. This authorization remains in effect for the Subscription Term and any Renewal Terms unless explicitly withdrawn via Account settings or by contacting support.

4.4.7. Late Fees and Collections

Unpaid balances may incur interest at a rate of 1.5% per month or the maximum allowed by law. Customers shall be liable for reasonable legal and collection costs incurred by EzSignly for unpaid fees.

4.4.8. Invoices

Invoices will be issued in the format and manner chosen by EzSignly. The Customer must raise any billing disputes within thirty (30) days of the invoice date, or such disputes will be deemed waived.

4.4.9. Billing Cycles

Billing cycles vary depending on plan type and purchase date. Charges for partial billing cycles may be prorated. Accrued charges may be consolidated into one invoice per cycle.

4.4.10. Third-Party Programs

Customers obtaining EzSignly through resellers or third-party affiliates may be subject to different terms. EzSignly may share account details as necessary for support and eligibility verification.

4.4.11. Taxes

Subscription fees are exclusive of all applicable taxes. Customers are responsible for any local, federal, or international taxes imposed on payments. EzSignly may charge tax as required by law based on the billing address or other criteria.

4.4.12. App Store Purchases

If a Subscription is purchased via an app marketplace (e.g., iOS App Store, Google Play), billing will be handled by the app store according to their policies. Subscription management must also be done through that app store.

4.5. FREE TRIAL AND PROMOTIONAL OFFERS

4.5.1. Free Trials

Customers may be offered a Free Trial or other promotional access to EzSignly. Additional terms presented during registration are binding and incorporated into these Terms.

4.5.2. Trial Period Changes

EzSignly reserves the right to shorten or cancel a trial period at any time without notice.

4.5.3. Data Retention

Data entered during a Free Trial will be deleted unless a paid plan is purchased or the data is exported before the trial ends.

4.5.4. Warranty and Liability

All Free Trial Services are provided “as-is” without warranties. Ezsignly’s liability during a Free Trial is limited to $100, unless otherwise required by law.

4.6. TERM AND TERMINATION

4.6.1. Term

These Terms begin upon Customer acceptance and continue until the Subscription Plan ends or is otherwise terminated.

4.6.2. Suspension

EzSignly may suspend access for legal violations, security risks, non-payment, or unauthorized activity. Advance notice may be provided, unless prohibited by law or if immediate action is required.

4.6.3. Subscription Changes

We may revise pricing or features with at least thirty (30) days’ notice. Continued use after notice constitutes acceptance of the new terms.

4.6.4. Termination by Customer

Customers may terminate their Account with ten (10) days’ written notice. Annual subscriptions canceled within 30 days of purchase may be eligible for a discretionary refund if no significant usage occurred.

4.6.5. Termination by EzSignly

We may terminate an account without prior notice for reasons including, but not limited to:

(a) Non-payment;

(b) Breach of Terms;

(c) Fraud or legal risks;

(d) Bankruptcy or insolvency.

4.6.6. Effects of Termination

Upon termination:

• Licenses and access are revoked;
• All unpaid amounts become immediately due;
• Certain obligations survive, including those related to taxes, confidentiality, and refunds.

EzSignly may retain limited Account data for compliance, fraud prevention, and legal obligations.

4.6.7. Specific Cap on Damages

To the extent permitted by law, EzSignly’s maximum liability under these Terms is capped at the greater of: (a) the fees paid by the Customer in the twelve (12) months prior to the claim, or (b) $100.

4.7. DATA

4.7.1. Customer Data

All Customer-uploaded data remains the property of the Customer and is treated as confidential under Section 5.

4.7.2. Personal Data Processing

EzSignly will process personal data in accordance with our Privacy Policy and applicable Data Processing Addenda.

4.7.2.1. Access and Disclosure

We may access or disclose data in response to legal requests, for fraud investigation, to enforce Terms, or to protect safety and rights.

4.7.3. Usage Data

We collect anonymized usage data to improve our services. This includes diagnostics, performance trends, and aggregated behavior insights. Usage Data is owned by EzSignly.

4.7.4. Feedback

Feedback and suggestions shared with EzSignly may be used freely by EzSignly to enhance the platform. Feedback must not include identifiable Customer Data or breach any confidentiality.

5.1. Scope of Confidential Information

For the purpose of these Terms, “Confidential Information” refers to all non-public information disclosed by EzSignly to you, in any form (oral, written, electronic, or visual), which is either marked as confidential or should reasonably be understood to be confidential given the nature of the information and the context of its disclosure. This includes but is not limited to:

(a) Technical data, system architecture, code, documentation, business operations, product plans, and pricing;

(b) The EzSignly platform and services themselves, excluding any customer data submitted by you;

(c) Any information disclosed during account setup, negotiations, or use of the Services that is not generally available to the public;

(d) Amendments or proposed changes to these Terms.

Confidential Information does not include information that:

(i) becomes publicly known through no breach of these Terms by you;

(ii) was lawfully known to you without confidentiality obligations before receiving it from us;

(iii) was independently developed by you without reference to or use of EzSignly’s Confidential Information; or

(iv) was received from a third party who had the lawful right to disclose it without restriction.

5.2. Obligations of Confidentiality

You agree that you will:

(a) use EzSignly’s Confidential Information solely for your legitimate use of the Services;

(b) not disclose any Confidential Information to third parties except your employees, consultants, or advisors who have a legitimate need to know and are bound by confidentiality obligations at least as protective as these Terms; and

(c) protect EzSignly’s Confidential Information with at least the same degree of care you use to protect your own confidential information, and in no event less than reasonable care.

5.3. Legal Disclosures

In the event that the Receiving Party is required by applicable law, regulation, or legal process to disclose any of the Disclosing Party’s Confidential Information, the Receiving Party shall, to the extent not prohibited by such law or process, provide the Disclosing Party with prompt written notice of such requirement prior to any disclosure so as to enable the Disclosing Party to seek, at its own expense, a protective order or other appropriate remedy. The Receiving Party shall reasonably cooperate with the Disclosing Party, at the Disclosing Party’s expense, in seeking such protective measures

5.4. Ownership and Return

All Confidential Information remains the sole and exclusive property of EzSignly. You receive no license or ownership rights under these Terms, except the limited rights expressly granted. Upon termination of these Terms or upon request, you must promptly return or destroy all Confidential Information in your possession and certify such destruction if requested.

6.1. Termination by You

You may stop using the EzSignly platform at any time. To formally terminate your account, you must either delete it through your dashboard or contact our support team. Termination will not relieve you of any outstanding payment obligations or breaches that occurred prior to the effective termination date.

6.2. Termination by EzSignly

EzSignly reserves the right to suspend or terminate your access to all or part of the

Services at any time, with or without cause, including but not limited to:

(a) breach of these Terms;

(b) failure to make timely payments;

(c) conduct that interferes with or disrupts the Services;

(d) legal or regulatory compliance requirements;

(e) fraudulent or abusive activity;

(f) risk to the security or integrity of our systems.

Where feasible, we will provide prior notice before termination. However, we may immediately suspend or terminate your access in urgent situations involving legal or security risks.

6.3. Consequences of Termination

Upon expiration or termination:

• Your access to the Services will be revoked;
• Any rights or licenses granted to you under these Terms will cease;
• Any unpaid fees will become immediately due;
• Any customer data may be deleted after 30 days unless retention is required by law;

The following sections will survive: Section 2 (Ownership), Section 3 (Restrictions), Section 4.7 (Data), Section 5 (Confidentiality), Section 6.3 (This Section), Section 7 (Warranties and Disclaimers), Section 8 (Indemnification), Section 9 (Limitation of Liability), and Section 10 (General Provisions).

EzSignly shall not be liable for any loss or damage resulting from termination, except as otherwise provided in these Terms.

7.1. General Disclaimer

The EzSignly platform, all related features, and any information or assistance we provide through our website, application, or communication channels are provided strictly on an “as is” and “as available” basis. You acknowledge and agree that your use of the platform and any information obtained from EzSignly is entirely at your own discretion and risk.

To the maximum extent permitted by applicable law, EzSignly, along with its officers, directors, employees, shareholders, agents, consultants, affiliates, subsidiaries, contractors, and licensors (collectively, the “EzSignly Parties”):

(a) Make no representations or warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or suitability for any specific use;

(b) Explicitly disclaim all warranties arising from usage, custom, or trade practice;

(c) Do not guarantee that the Services or information provided will meet your expectations or requirements, or that access to the platform will be uninterrupted, error-free, timely, secure, or free from viruses or harmful components.

You are solely responsible for safeguarding your systems and data and for any damage, loss of information, or other harm that may result from your use of EzSignly’s Services or reliance on any materials or outputs generated through the platform.

7.2. Limitation of Reliability of the Platform

EzSignly makes no representations regarding the reliability, availability, or accuracy of the platform. Without limiting the generality of the above, we assume no liability or responsibility for:

(i) Any typographical errors, technical inaccuracies, or omissions in the content or functionality;

(ii) Any personal injury, property damage, or loss resulting from your access to or use of the platform or its output;

(iii) Unauthorized access to or use of our systems or your data, including any personal or financial information;

(iv) Any disruption, delay, or cessation of transmission to or from the platform;

(v) Any malware, viruses, trojan horses, or other harmful code introduced by third parties;

(vi) Loss, corruption, or unauthorized alteration of your data or documents;

(vii) Any third-party actions, errors, or conduct that affect your experience on the platform.

To the extent permitted by law, you may not transfer, assign, or extend any representation or warranty made by EzSignly to any other person or third party.

7.3. Third-Party Offerings

EzSignly does not endorse, guarantee, warrant, or assume responsibility for any third-party services, products, advertisements, or content accessible through or linked from our platform. We are not a party to, nor do we monitor, any transaction or interaction between you and third-party providers. You acknowledge that all such dealings are solely between you and the relevant third party, and that you assume all associated risks.

7.4. Jurisdictional Exceptions

Some jurisdictions, including certain U.S. states, do not allow the exclusion or limitation of implied warranties or incidental or consequential damages. If such laws apply to you, some or all of the disclaimers above may not apply to the extent prohibited by law. In such cases, warranties will be limited to the shortest duration and narrowest scope permitted under applicable law.

If you are a resident of New Jersey or another jurisdiction that permits the exclusion of such warranties and liabilities, then the limitations and exclusions in this section (and in Section 9) do apply to you.

8.1. Your Duty to Indemnify EzSignly

You agree to fully indemnify, defend, and hold harmless EzSignly and its affiliates, officers, directors, employees, shareholders, contractors, agents, licensors, and service providers from and against any and all third-party claims, actions, demands, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees and court costs) arising out of or in connection with:

(a) Your access to, use of, or reliance on the EzSignly platform or any of its features;

(b) Your breach or alleged breach of these Terms or any applicable laws or regulations;

(c) Any content, documents, or data you upload, transmit, or process through our platform;

(d) Any claim that your use of the Services violates or infringes the intellectual property, privacy, contractual, or other rights of a third party;

(e) Any goods or services you may procure from third parties through the EzSignly platform.

This indemnification obligation will survive the termination or expiration of these Terms and your use of the Services.

8.2. Control of Legal Defense and Settlements

EzSignly reserves the right, at its sole discretion and at your expense, to assume full control over the defense of any claim that is subject to indemnification by you. This includes the right to settle, compromise, or pay any such claim without your prior approval. If we elect to do so, you agree to cooperate fully in the defense of such claims, including furnishing all necessary documents, records, or other evidence.

You agree not to settle or resolve any claim in which EzSignly is a named party, or for which you are providing indemnification, without obtaining prior written consent from EzSignly.

We will make commercially reasonable efforts to notify you promptly of any such claim, suit, or proceeding that may trigger your indemnity obligation once we become aware of it.

9.1. Disclaimer of Damages

9.1.1. Exclusion of Certain Types of Damages

Regardless of any other provision in these Terms, EzSignly shall not, under any circumstances, be liable to you for any of the following categories of damages, whether they arise directly or indirectly from your use of the EzSignly platform or any information or services we provide

• Consequential damages
• Incidental damages
• Indirect damages
• Special damages
• Punitive or exemplary damages

Losses arising from goodwill, business interruption, lost profits, or lost business opportunities

This limitation applies even if we were advised in advance of the possibility of such damages and whether the claim is based on contract, tort (including negligence), strict liability, statutory duty, or any other legal or equitable theory.

9.1.2. Specific Scenarios Where EzSignly Is Not Liable

To the fullest extent permitted by applicable law, EzSignly and its affiliated parties (including its officers, directors, employees, shareholders, consultants, agents, contractors, subsidiaries, and licensors — collectively, the “EzSignly Parties”) shall not be liable to you for any losses or damages arising from or related to:

(a) Your use or inability to use the EzSignly platform or information provided through it;

(b) Any inaccuracies, errors, or omissions on the platform;

(c) Personal injury or property damage of any nature resulting from your use of the platform;

(d) Unauthorized access to or use of our servers, systems, or your stored data, including personal or financial information;

(e) Any interruption, delay, or cessation of the platform’s operation;

(f) The transmission of bugs, viruses, malware, trojan horses, or other harmful code through the platform by any party;

(g) Loss, corruption, or deletion of your uploaded documents, digital signatures, or data;

(h) Any content posted, submitted, or made available by you or others on or through the platform that results in any form of harm;

(i) Any lawful disclosure of your data as per these Terms, our Privacy Policy, or any other communication or notice we issue.

These limitations apply whether or not you have been advised of the possibility of such damages.

9.1.3. Consumer Rights Exception

If you are a consumer located in a jurisdiction where such exclusions are not legally enforceable, certain provisions in this Section 9.1 may not apply to you. In such cases, our liability will be limited only to the minimum extent permissible under applicable local laws.

9.2. Cap on Damages

To the extent permitted by applicable law, EzSignly’s total cumulative liability to you, for any claim or series of related claims arising from or relating to these Terms, your use of the EzSignly platform, or any services/information provided under these Terms — whether based on contract, tort (including negligence), strict liability, or any other legal theory — shall be limited to the greater of:

The total amount you paid to EzSignly for the specific service(s) giving rise to the claim in the twelve (12) months preceding the event that caused the liability; or

One hundred U.S. dollars (USD $100).

This cap is aggregate, meaning it applies to all claims collectively — not per claim — and will not increase even if there are multiple claims or events. Any additional caps or limits specific to a particular paid service will be outlined in the corresponding Service Schedule.

This limitation does not apply:

• If applicable product liability laws prevent such limitation;
• In cases of intentional misconduct or gross negligence by EzSignly that result in personal injury or death.

9.3. Independent Allocation of Risk

Each provision in these Terms that limits liability, disclaims warranties, or excludes damages reflects the deliberate allocation of risks between you and EzSignly. This allocation forms an essential basis of the contractual relationship. These provisions are:

• Material, meaning we would not offer the Services on the same terms without them;
• Severable and enforceable independently, even if any other provision fails or is found unenforceable;
• Valid, regardless of whether any warranty in these Terms fails to serve its essential purpose.

9.4. Jurisdictional Limitations

9.4.1. Local Law Restrictions

Some jurisdictions, states, or countries do not allow certain exclusions or limitations of liability — including limitations on consequential or incidental damages, or caps on damages in consumer contracts. If any such law applies to you, then the limitations and exclusions in this Section 9 may not apply to the extent restricted by law. In those cases, we will comply with mandatory local law and our liability will be limited to the maximum extent permitted under such law.

10.1. Third-Party Content

EzSignly may provide—or third parties may provide—links to other websites, services, or resources operated by third parties outside EzSignly’s control. We make no representation or warranty about the accuracy, quality, usefulness, legality, or completeness of any third-party content or materials that may be linked from or accessible through our site or services. You waive any claim against EzSignly regarding such third-party content to the extent permitted by applicable law. EzSignly assumes no responsibility or liability for the content found on third-party websites or user-generated content, except to the extent that such liability cannot be excluded by law.

Your interactions, transactions, or engagement with third-party advertisers or service providers found on, or linked to from, the EzSignly platform—including payment, product delivery, warranties, and representations—are solely between you and the relevant third party. You agree that we will not be liable for any loss or damage incurred as result of such interactions.

10.2. Relationship Between the Parties

You and EzSignly are independent contractors. Nothing in these Terms shall be interpreted to establish any partnership, joint venture, franchise, agency, fiduciary, or employment relationship between the parties. You shall not present yourself as an agent, representative, or affiliate of EzSignly unless you receive our express prior written consent. There are no third-party beneficiaries under these Terms.

10.3. Export Compliance and Trade Restrictions

You acknowledge that the Site and any data, software, technology, services, or documentation provided by EzSignly (collectively referred to as “Excluded Data”) are subject to the export control and trade sanctions laws of the United States and may also be subject to the export or import laws of other jurisdictions. These include, but are not limited to, restrictions associated with U.S. Treasury Department regulations, the Office of Foreign Assets Control (OFAC), and countries or territories subject to comprehensive embargoes or prohibitions, including: Cuba, Iran, North Korea, Syria, and regions such as Crimea, Donetsk, and Luhansk.

You represent and warrant that you:

• Are not located, hosted, or residing in a restricted country or territory;
• Are not under the ownership or control of an entity from a restricted jurisdiction;
• Are not listed on any U.S. government list of prohibited or restricted parties, including OFAC’s Specially Designated Nationals List, the Denied Persons List, or any similar list found at: https://www.trade.gov/consolidated-screening-list.
• You are solely responsible for compliance with all applicable trade laws when using the Site or transmitting any Excluded Data. EzSignly reserves the right to terminate your access to the Site immediately and without notice if it determines, at its sole discretion, that you are in breach of this section.

10.4. Assignment

Except where prohibited by law, you may not assign, delegate, or otherwise transfer any of your rights or obligations under these Terms without EzSignly’s prior written approval. Any unauthorized assignment by you is void. We may freely assign, delegate, or transfer our rights and obligations under these Terms at any time, in whole or in part, without notice or consent.

10.5. Notice

Except where expressly stated otherwise in these Terms, any notices required must be delivered in writing and may be given through: (a) electronic communications via the EzSignly platform; (b) certified mail; or (c) trusted courier delivery. Notices will be deemed delivered:

• Immediately if sent via EzSignly Services;
• Two (2) business days after mailing via certified mail;
• One (1) business day after delivery by courier.

You agree to keep your contact and address information current on your account. Notices to EzSignly should be directed as listed in Section 10.13.

10.6. Force Majeure

Neither party will be held liable for any failure or delay in performance (excluding payment obligations) due to forces beyond their reasonable control, including natural disasters, governmental actions, war, terrorism, labor disputes, utility or internet failures, or any similar events. The affected party will notify the other party within a commercially reasonable timeframe and will use all reasonable efforts to resume performance as soon as possible.

10.7. Binding Arbitration and Waiver of Class Actions

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

10.7.1. Scope

This section is governed by the U.S. Federal Arbitration Act and applies to all disputes between you and EzSignly. It covers claims arising out of this agreement or our relationship, including claims based in contract, tort, fraud, statute, regulation, and any other legal theory—whether existing now, in the past, or in the future.

Only disputes involving intellectual property (as further outlined below) are excluded from mandatory arbitration.

10.7.2. Informal Dispute Resolution

Before initiating arbitration, both parties agree to try to resolve any disputes informally. You must contact us at legal@ezsignly.com with a written summary of the issue. We will attempt to resolve the matter with you in good faith. Arbitration may only proceed if no resolution is reached within thirty (30) days.

10.7.3. Arbitration Process

Unresolved disputes shall be submitted to final and binding arbitration, administered by JAMS under either:

• The JAMS Streamlined Arbitration Rules if the total claims are below $250,000; or
• The JAMS Comprehensive Arbitration Rules if above $250,000.

The applicable version of the rules will be those in effect at the time of filing, excluding class action procedures.

10.7.4. Arbitrator Authority

The arbitrator—not any court—has sole authority to resolve all issues of the dispute, including disputes over the Terms’ enforceability and interpretation. The arbitrator may award any remedy available in court under applicable law and must provide a written decision. The award shall be enforceable in any court of appropriate jurisdiction.

10.7.5. Initiating Arbitration

To initiate arbitration, you must:

(a) Complete and file a Demand for Arbitration (available at www.jamsadr.com);

(b) Send three copies of the filing to JAMS, currently at Two Embarcadero Center, Suite 1500, San Francisco, CA 94111;

(c) Send a copy to legal@ezsignly.com.

10.7.6. Fees and Costs

If your claim is under $5,000:

• You may choose a paper-only, telephone, or in-person hearing;
• EzSignly will reimburse you up to $1,500 for filing fees, unless your claim is found frivolous;
• EzSignly will not seek attorneys’ fees unless your claim is determined to be frivolous.

You are responsible for your attorneys’ fees unless otherwise required by law or the applicable arbitration rules.

10.7.7. Jury Trial Waiver

By agreeing to arbitration, you and EzSignly agree to waive the right to a trial by jury.

10.7.8. Arbitration Location

All arbitration proceedings shall occur in Cook County, Illinois, unless the parties otherwise agree. You and EzSignly agree to accept the jurisdiction of courts located in Illinois for actions needed to enforce arbitration agreements or awards.

10.7.9. Class Action Waiver

YOU AND EZSIGNLY AGREE THAT DISPUTES SHALL BE RESOLVED INDIVIDUALLY. NO CLASS ACTIONS, REPRESENTATIVE CLAIMS, OR CONSOLIDATED PROCEEDINGS ARE ALLOWED. If any part of this waiver is held unenforceable, the entire arbitration provision will not apply.

10.7.10. Intellectual Property Litigation Exemption

EzSignly or you may initiate claims in a court of competent jurisdiction regarding infringement, misappropriation, or other misuse of intellectual property rights (including trademarks, copyrights, and trade secrets, but not privacy or publicity rights).

10.7.11. Survival

This Section 10.7 shall survive the termination of your relationship with EzSignly or any access to the Services.

10.8. Entire Agreement

These Terms, together with any legally binding addenda or your selected Subscription Plan, constitute the entire agreement between you and EzSignly. These Terms supersede all prior discussions, communications, understandings, or agreements and take precedence over any conflicting terms you may present through a purchase order or other documentation.

In case of conflict, the order of precedence shall be:

• Your Subscription Plan;
• Any applicable addenda or appendix;
• The relevant Service Schedule;
• Section 11 (Supplemental Terms);
• These Terms of Use.

10.9. Governing Law and Venue

These Terms are governed by the laws of the State of Illinois, U.S.A., without regard to conflict-of-law rules. Any legal action not subject to arbitration shall be exclusively litigated in the state or federal courts located in Cook County, Illinois, and both parties submit to the personal jurisdiction therein. Notwithstanding this, either party may seek interim or injunctive relief from any court of competent jurisdiction.

10.10. Language

EzSignly may provide translations for convenience, but in the event of conflict between a translation and the English version, the English version shall prevail, unless required otherwise by law.

10.11. Waiver

A waiver of any right under these Terms must be in writing and signed by the waiving party. No failure or delay in enforcing any provision shall be considered a continuing waiver of noncompliance.

10.12. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision is severable from the remainder, which will continue in full force. If any restriction affecting a granted license is found invalid, that license shall automatically terminate.

10.13. Contact Information

For questions about these Terms, services, pricing, or complaints, contact EzSignly at:

EzSignly, Inc.

33 W Higgins Road Suite # 5000

South Barrington IL 60010

United States

Email: legal@ezsignly.com

Phone (U.S.): +1 855-994-4290

If you reside in one of the following countries, regions, or states, these additional provisions also apply. If there is a conflict between these provisions and those in the main Terms, these supplemental provisions control to the extent of the conflict. Except as explicitly stated, "we," "our," and "us" refer to EzSignly, Inc., headquartered in Illinois, United States.

11.1. California (United States)

If you are a California resident, you waive California Civil Code §1542, which states:

"A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

This waiver also applies to claims arising out of the criminal acts of others.

11.2. Australia

11.2.1. Australian Consumer Law

Notwithstanding any provision of these Terms, our Site comes with guarantees that cannot be excluded under the Australian Consumer Law. For major problems with the Site, you are entitled to:

• Cancel your service contract with us;
• Receive a refund for the unused portion or compensation for its reduced value; and
• Compensation for any other reasonably foreseeable loss or damage caused by our failure.

For non-major failures, you are entitled to have the issue rectified within a reasonable time, or, if not rectified, cancel your service and obtain a refund for any unused portion.

11.2.2. Limitation of Liability

Our liability to you for any implied or express term, condition, warranty, or statutory guarantee (collectively, "Non-excludable Conditions") that the law prohibits from being excluded is limited, at our election, to any one of the following:

Resupplying, replacing, or repairing goods, or paying the cost thereof;

Supplying again, or paying the cost of supplying again, services.

11.2.3. Special Terms for Consumers and Small Businesses

If you are using EzSignly offerings in Australia and you are either:

(a) a consumer (using EzSignly for personal, domestic, or household use), or

(b) a small business (fewer than 100 employees or less than AU$10 million turnover in the last income year):

If we make adverse changes to these Terms during your Subscription Term, we will provide you with reasonable advance notice. You may terminate your subscription on the date such changes take effect, and we will refund any fees paid for unused services.

For subscription plans longer than a month, we will give you at least thirty (30) calendar days’ advance notice of renewal. You can cancel by giving at least five (5) business days’ notice before renewal.

YOU WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO US FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING GOODWILL, WORK STOPPAGE, LOST PROFITS, OR LOSS OF BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

YOUR TOTAL LIABILITY TO US FOR ANY CAUSE OF ACTION WILL NOT EXCEED THE AMOUNT PAID TO EZSIGNLY FOR THE RELEVANT SERVICE IN THE TWELVE (12) MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER. MORE THAN ONE CLAIM DOES NOT ENLARGE THIS LIMIT. This limit does not apply if you cause intentional/gross negligence, owe fees, breach use restrictions, or have indemnity obligations.

Your indemnity obligations to us do not apply where EzSignly’s acts or omissions caused or contributed to the liability. We will not settle any indemnified claim without your consent.

We will indemnify and defend you against any third-party claim arising from your use of our services in compliance with these Terms, for alleged intellectual property infringement. You must notify us promptly and assist with the defense.

Section 10.7 (Mandatory Arbitration, Waiver of Class Actions) does not apply to Australian users.

If we assign our rights/obligations and this adversely affects you, you may terminate your subscription from the date the assignment takes effect and receive a refund for any unused period.

11.3. Austria

If you are domiciled in Austria:

EzSignly is fully liable for intentional and gross negligence, and for damages to life, body, or health.

For slight negligence, liability is limited to breaches of essential obligations ("Cardinal Duties"), and then only for typical, foreseeable damages—not for lost profits or indirect damages.

If you are a consumer, your statutory rights under Austrian law remain unaffected, and disputes may be brought to competent Austrian courts. If you are considered a consumer under the Consumer Protection Act ("KSchG"), you must not enter agreements for EzSignly services since offerings are for businesses only.

11.4. Belgium

If you are domiciled in Belgium:

Except in cases of intentional/gross negligence or breach of essential obligations in the absence of force majeure, EzSignly is not liable for damages related to these Terms.

You may assign your rights or obligations, with 30 days’ prior written notice to EzSignly.

11.5. Brazil

If you are domiciled in Brazil:

• You may terminate your account at any time within seven (7) days of the contract or your first receipt of EzSignly services, whichever is later; you will promptly be refunded all fees paid.
• Subscription fees are as agreed at purchase and cannot change except by mutual written agreement.
• EzSignly cannot assign its rights/obligations without your prior written consent.

Consumers have access to courts in Brazil for disputes under these Terms.

11.6. France

11.6.1. Liability

We are fully liable for intentional or gross negligence and for damages to life, body, or health we cause. Your statutory French law rights remain unaffected.

11.6.2. Right of Withdrawal

French consumers have a right to withdraw from the contract within fourteen (14) days without reason or cost, except as specified in articles L. 221-23 to L. 221-25, by contacting our customer support with the provided withdrawal form.

11.6.3. Warranty of Conformity

EzSignly warrants services conform to contract. Claims may be made under legal conformity warranty or warranty against hidden defects for 2 years from delivery. Defects are corrected or refunded within 30 days. EzSignly only reimburses for paid services; delays due to force majeure do not create additional liability.

11.6.4. Mediation and Disputes

Consumers may use mediation or other dispute resolution as per French law. Claims can be brought before competent French courts.

11.6.5. After-Sales Service and Complaints

Contact our customer support for complaints; we strive to respond within 3 business days.

11.7. Germany

11.7.1. EU Consumer Law

Consumers habitually resident in an EU State may bring proceedings in their country of domicile. Nothing limits your rights under local consumer law. Contractual language is German for Germany.

11.7.2. Liability

Section 9 (Limitation of Liability) is replaced:

• EzSignly is fully liable for intentional/gross negligence and damages to life, body, or health.
• For slight negligence, liability is only for breaches of essential obligations ("Cardinal Duties"), limited to typical, foreseeable damages.
• Exclusions do not apply for damages from fraud, concealed defects, or quality guarantees. German Product Liability Act applies.
• Statutory consumer rights and access to German courts remain.

11.7.3. Right of Withdrawal

German consumers can withdraw within fourteen (14) days without reason. See section for process and sample form. Repayment is prompt (within 14 days). If you request service start during withdrawal, you owe payment for services delivered proportionately. Withdrawal is not possible if the service is fully performed with your prior consent and acknowledgment.

11.7.4. Updates to Terms

We may change terms only where no significant disadvantage results for you, with at least two (2) months’ notice. Consent is required for major changes—your silence may only be deemed acceptance as permitted by law and specifically described here.

11.7.5. Indemnification

You indemnify EzSignly only for culpable misuse or breach, negligence, willful misconduct, or infringement of third-party rights.

11.7.6. Warranty

Statutory warranties remain; damage claims are subject to limitations.

11.7.7. Term and Termination

Either party may terminate for cause and enforce statutory rights.

11.7.8. Tax Responsibility

Our stated prices include all applicable taxes.

11.7.9. Alternative Dispute Resolution

Information is available at the European Commission’s online dispute resolution site. We are not obligated to participate in consumer arbitration in Germany.

11.8. India

If you are domiciled in India, then notwithstanding Section 10.4 (Assignability), EzSignly may not assign its rights, duties, or obligations under these Terms without first obtaining your prior written consent. Additionally, if you are a consumer as defined under the Consumer Protection Act, your rights under mandatory Indian law shall remain fully unaffected by these Terms, which will be interpreted, construed, and enforced in full compliance with all applicable consumer protection laws of India.

11.9. Italy

If you are domiciled in Italy:

You may terminate your account within fourteen (14) days of receiving services ("Cooling-Off Period") by contacting customer support at support@ezsignly.com, and will be refunded all fees paid within 14 days.

You are entitled to legal warranty for defective/non-compliant services, with resolutions at no cost, or if infeasible, a full refund.

Claims may be brought to the EU Dispute Resolution Platform.

11.10. Malaysia

If you are domiciled in Malaysia:

Certain limitations on liability for breach of contract and damages arising out of negligence may not apply.

11.11. Mexico

If you are domiciled in Mexico and qualify as a consumer under the FCPL:

If you are domiciled in Mexico and are a consumer protected under the Federal Consumer Protection Law (FCPL), nothing in these Terms limits or affects your rights under mandatory Mexican consumer protection laws, and these Terms will be interpreted, construed, and enforced in full compliance with such laws. Furthermore, regardless of Section 10.7 (Binding Arbitration and Waiver of Class Actions) and Section 10.9 (Governing Law & Venue), you may submit any claim to enforce your rights under these Terms before the competent courts in Mexico.

11.12. Singapore

If you are domiciled in Singapore, certain limitations on liability for breach of contract and damages arising from negligence may not apply. If you are a consumer as defined under the Consumer Protection (Fair Trading) Act (“CPFTA”), your rights under mandatory Singaporean consumer protection law remain fully protected, and these Terms will be interpreted, construed, and enforced in accordance with those laws. In addition, regardless of Section 10.7 (Mandatory Arbitration, Waiver of Class Actions) and Section 10.9 (Governing Law & Venue), you may submit a claim to enforce your rights under these Terms to the courts of Singapore or pursue mediation through official Singaporean mediation bodies

11.13. Spain

If you are domiciled in Spain, the following terms apply:

You may terminate your EzSignly account at any time, without reason, within fourteen (14) days of receiving EzSignly Services under your Subscription Plan (the “Cooling-Off Period”).

To exercise this right, you must notify us via e-mail at support@ezsignly.com

Notwithstanding Section 4.6.4 (Termination by Customer), if you cancel within the Cooling-Off Period:

• EzSignly will refund you in full for any amounts paid,
• The refund will be processed promptly, and no later than 14 days from receiving your cancellation notice.

You are entitled to a legal guarantee (regardless of Section 7 - Warranties and Disclaimers):

If the EzSignly Services are defective or non-compliant with these Terms or any related documentation,

EzSignly will provide a reasonable resolution within a reasonable time, at no additional cost.

If a resolution is not feasible, you may terminate the Terms, and we will refund the full purchase price of your Subscription Plan.

Notwithstanding Section 10.7 (Mandatory Arbitration, Waiver of Class Actions) and Section 10.9 (Governing Law & Venue): If you are a consumer, you may file a claim to enforce your rights using the EU Dispute Resolution Platform.

11.14. Taiwan

If you are a consumer under the Consumer Protection Act, Article 19 does not apply to your purchase or use of EzSignly services.

11.15. The Netherlands

If you are domiciled in the Netherlands, the following applies:

• You may terminate your EzSignly account at any time, without reason, within fourteen (14) days of receiving EzSignly Services under your Subscription Plan (the “Cooling-Off Period”) by notifying us through the designated support platform.
• If you cancel within this Cooling-Off Period, EzSignly will promptly, and in any case within fourteen (14) days after your notice of cancellation, refund any amounts you have paid for such services.
• You have a legal guarantee that, in the event EzSignly Services are defective or non-compliant with these Terms or associated documentation, EzSignly will provide a reasonable resolution within a reasonable period at no additional cost. If no such resolution is feasible, you may terminate the Terms and EzSignly will refund you the entire purchase price of your Subscription Plan.
• EzSignly may not assign its rights, duties, or obligations under these Terms without obtaining your prior written consent; if assignment to a third party takes place without your consent, you have the right to terminate these Terms.
• Notwithstanding provisions on arbitration or governing law, if you are a consumer, you may enforce your rights under these Terms through the EU Dispute Resolution Platform.

11.16. The Philippines

If you are domiciled in the Philippines and qualify as a consumer under the Consumer Act of the Philippines, nothing in these Terms limits or affects your rights under mandatory Philippine consumer protection laws, and these Terms will be interpreted, construed, and enforced fully in accordance with such laws.

11.17. United Kingdom (UK)

If you are a consumer habitually resident in the UK:

11.17.1. Updates

If we make adverse changes to these Terms during your Subscription Term, we will provide reasonable advance notice; you may terminate your subscription on the date the changes take effect with a refund for unused services.

11.17.2. Cancellation Rights

You may cancel your contract within fourteen (14) days of conclusion. If you request access to services during this period, you agree we may begin providing those services and your right to cancel may end if services are fully performed. To cancel, you must send us a clear statement before the cancellation deadline. Refunds are issued promptly and in full for unused services via your original payment method and with no additional fees.

11.17.3. Refunds

The "No Refunds" statement in Section 4.4.5 does not apply insofar as you are entitled to a refund under UK consumer law, including in cases covered by Sections 11.17.2 and 11.17.4.

11.17.4. Statutory Warranties

Your statutory rights are unaffected by these Terms. You are entitled to services performed with reasonable skill and care. All disclaimers in Section 7 are explicitly subject to this protection.

11.17.5. Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

For foreseeable losses caused by breach or negligence, EzSignly accepts liability. Losses are considered foreseeable if they were an obvious consequence or contemplated at the time the contract was established.

EzSignly services are provided only for domestic and private use. You agree not to use the services for commercial purposes, and EzSignly will not be liable for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Except as outlined in the paragraphs above, EzSignly’s total liability under these Terms is capped at £100.